Testimonials

“For years we've relied on their experience, knowledge and dependability. Not only are our systems fast, reliable and secure, but their consistent dedication brings great peace of mind.”

- Russ Moores,
President
e-Technology LLC

“It's always great to know that when I call eFusion, the problem is usually fixed by the end of the phone call.”

- Linda Dunahoo,
Executive Director
TAHFA

“In seven months our costs are down over $20,000...”

- Joan Gallagher,
Vice President
Torch Energy Advisors

“eFusion’s has saved us over $200,000 in staffing alone...”

- Robert Parker,
The Terry Companies

“We saved about $10M/yr in material and productivity thanks to the solution that eFusion developed.”

- John Carulli, Manager of New Technology Qualification
Texas Instruments

“eFusion walked into a project that was ongoing for almost 6 months, with disappointing results. In a matter of 3 weeks the project was turned around and driven to completion within 3-months.”

- Jim Spence,
IT Director
Community Health Choice

“The Wharton Club of Houston experienced a problem... eFusion jumped in and quickly identified the root-cause and diligently pursued the matter until it was successfully resolved. This tenacity and dedication to customer service distinguishes eFusion and earns our strong endorsement.”

- Fred Wolgel,
President,
The Wharton Club of Houston

“eFusion were pivotal in the development of a strong customer-facing portal. A consistent commitment to detail in the analysis of our business drove a solid solution, opening the doors to our customers, and providing us with much tighter relationships.”

- Kyle Richey,
CIO,
US Imaging Inc.



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FAQ

  1. Who is eFusion?
    eFusion is a technology management services company, built on the promise to help our clients spend the least amount of money on their technology.

    We were founded in 2000, in Houston, TX.
  2. Why are you called eFusion?
    Our name comes from the concept of integrating e-tools with business. Combining those words together becomes 'eFusion'.
  3. What sized companies do you support?
    We provide a range of services, from start-ups to large cap firms. For proactive maintenance, we look for companies with 10 computers or more. For application or database development we look for engagements of $10,000 or more.
  4. What services do you offer?
    We provide IT management and project work.
    • Monitoring
    • Break / Fix
    • Maintenance
    • Staff Augmentation
    • Task Automation
    • Virtualization
  5. Do you sell hardware?
    Yes, as part of required solutions.
  6. What makes you different?
    We truly offer a full spectrum of technology management services and project work at affordable prices and guaranteed quality service.
  7. Why do you think you can save us money?
    We have a proven methodology with a 4-step process for identifying the amount of money a business should be spending on a certain level of IT management. From that analysis we can determine the most effective mix of budget and IT services.
  8. What kinds of companies do you provide services to?
    We provide services to almost every industry group, from aerospace to retail. We are frequently used by the oil & gas, medical, construction and manufacturing industries.
  9. What do you charge?
    We structure our fees by the project and based on the IT services required. Our break-fix services are based on a competitive hourly rate.
  10. What geographic coverage do you have?
    We can support any kind of national account on a remote basis. We provide all services to the greater Houston metropolitan area.
  11. Do you partner program?
    We have a very open partnership model with 4 different types of relationships: business development, mutual engagement, sub-contract and service bartering.
  12. Do you have a referral program?
    Yes we have a program where we pay for formal documented leads.
  13. Will you work remotely?
    Our business model supports remote services. Through our infrastructure and our processes we can provide very high quality remote services at very affordable rates.
  14. How big is eFusion?
    We currently have 8 people on the team and growing. We also scale to meet the demands of any sized project. We are debt free, and have been profitable since we founded eFusion in 2000
  15. How do you guarantee your work?
    We guarantee our engagement deliverables.